Limon was excellent, made the process very easy. In and out purchase. Thanks Don Herring
Received excellent service from Limon. Je is very professional answers all of your questions definitely recommend
Mr. Kevin and the courtesy driver is awesome. Mr. Kevin takes cares of the people and delivers 200% satisfaction. Thank you!!
Friendly, helpful and fast service. Appointment made easily comfortable place to sit and grade papers while I waited.
Recibi muy buen servicio de wl señor Lomon, le contesta todas sus preguntas y es muy amable.
Received great service from limon😎, best sales person at this dealer ship very helpful, from beginning to end
Limon was amaizing, answers all of your questions and helps throught the whole procces. Definitely buy from him
Buena atención y buen trato señor limon les recomiendo hacer su compra aquí con el
So professional. Kept me well informed anytime I called. Got my car back to me in half the time it was expected to take. Definitely recommend these guys.
Here I received the best service of any dealership I had been to, Limon was great to work with, easy does it. Every one is ready to help. Limon you're the best. thanks for all your help.
I was surprised to even get approved with my bad credit, specially in a new Car. Limon is a great sales man, definitely recommend him if you go buy from here. Him and manager Greg worked relentlessly to make everything work for me. Thanks guys
Limon was excellent with getting us in the right vehicle. Answered all of our questions and showed us all the vehicle features. Don and rest of staff are very helpful as well. definitely recommend. Ask for Limon
Limon was very helpful today with me any my family we really enjoyed you and thanks for having the patients with my baby we really appreciate your Costumer service greatly
Limon showed great customer feedback, such a pleasant young man. Highly recommend going with him, he shows great value and took care of me as if i were his family (: 5 stars for sure 🤘
Started out okay dealer didn't discount vehicle the salesman started out good but fell at the end he didn't go for any details with the vehicle with my wife only one set of keys prefer man normal dealership over this one
Greeted us very courteously. Talked with us about the repairs. We will go back when necessary.
Kevin was a excellent service he help me all the way. I thank Kevin for everything and yes I will bring my car.Thank you
Great customer service. Able to fit me in same day and worked on a resolution. Completely satisfied with the service advisor Chase and his technician Ivan. Recommend this location for you service needs
EXCELLENT SERVICE!!! Your Service Techs are the BEST… Very courteous and professional…I would truly recommend this location for service and vehicle purchasing…THANKS , you are greatly appreciated!!!
When shower my car was very bad and the process for service was good I have one situation with my suv but the guy said the system say is ready but never I bring the suv
Was nice didn’t have to wait David was the best salesman I have seen worked until he gave me the car I wanted great work
This was the best customer service! Kevin and Chase were amazing. My car was ready earlier than expected. When I arrived the pickup process was simple and easy. They communicated throughout the entire process! Very smooth and easy process. Kudos to the service team!
The entire process from beginning to end took less than two hours, the sales and service was beyond what I expected....I will definitely return to this location in the future!
The service department did a great job oil change , tire rotation and washed and vacuumed my car and I only had to pay $22.18. Would recommend them for sales and service.
The service department is always professional and consistent. I trust them with my car. Chase always kept in contact with me and documented everything that I will need in the future for my car maintenance.
Great job. Appreciate all they did. Very friendly and customer service all around. The check in was so easy and the check out was ver simple
As a person quite new to Mitsubishi, the service manager was very helpful. Answered my questions, got me in early and out quite efficiently. Thanks!
Kevin and Chase with the Service Dept. was the most professional and helpful people I have had to deal with in a long time. Kevin went above and beyond to assist me and keep me informed of everything that was going on concerning my car. Even though my car was with them for a long period of time they gave me a loaner that was just as new as my car. I was never wondering what was going on with my car and when I could expect it back. They kept in touch with regularly to keep me informed. They ...
Don Jr. and his team are great to work with Got a free oil change in folllow up mailer. Good folks to work with. Thanks!
Last night after work, my wife's car literally shout down while she was pulling into the driveway. Tim Langston was very helpful and reassuring and assisted us in getting her vehicle transported to the dealership for warranty work (the transmission valve body was at fault). Tim contacted us this morning before the time he had promised with a status update and recommendations to consider for better performance of her vehicle. Then Larry, the service manager, got on the telephone to assure both my wife and me that they would deliver her car to her after completion of the work. ...
I am glad I chose to take a chance on this dealership. I walked away happy with my decision, and my vehicle. Honestly, I didn't expect to leave with anything so the dealership- especially Gary Howard exceeded my expectations.
Went in for an inspection. Dropped of my car. Got a call to pick it up about an hour later. They provided me with the inspection report and did a complementary car wash. Service was great and the staff was really friendly.
An hour and 10 minutes for oil change, however communication with service manager about service expectations was good at the end with his apology. Not sure who he was, he told me but I forgot and I don’t have the paperwork handy
I've given the review 5 star rating because I've been with Mitsubishi since 2011 my car has over 205 thousand miles the service is exceptional every visit I wouldn't go anywhere else.
Friendly, professional, and quicker than any other dealership I’ve been to.excellent customer service and quality David was very detailed and professional. New all the questions we asked and was prompt on getting questions answered he didn’t know.
The team was great. From my 1st phone conversation with Rachel she was helpful. Good sales guy Davy and Aaron the finance manager all provided good service.
My name is Daniel my wife and I was so worried about shopping for an car and have to deal with the run around from previous dealers and get nothing but waste time... I was so happy with how smooth this process with I was very happy with the service. Thank you for this great SUV!! Until need time I am forever a Mitsubishi driver..
For my first time buying a new car this was a great experience. Edwin helped answer all my questions and was always professional and kind. He seemed to have a passion for the car I wanted and it spread to me. I left there fully satisfied with my purchase.
Highly professional addressed all the concerns very quickly Hats off to the Service manager for understanding the concerns and for providing an outstanding service. A great effort
I first called with questions, which Maria Soto answered for me. Once my appointment was set, I was taken care of by Vanessa Weathers who was very professional in every way while making me feel at home at the same time. She said she'd get me into a car and to my surprise, she did. My credit's not that great and they helped me get into a 2019 Mitsubishi Mirage. I love my new car and am thankful to Maria Soto and Vanessa Weathers at Don Herring Mitsubishi Irving.
Very professional, awesome please to do business with. Very friendly and right to the point. Excellent experience, fast. Got my car I'm a few hours,
The sales people and the financing departmen were all super helpful and very pleasant to work with. We were only there for two hours and came out with a new car..
Outstanding service friendly service, knowledgeable, always knowing what we need, made sure that we were satisfied, made sure we got the vehicle that we wanted, made sure that the car was in excellent condition
I bought a part at the dealership and the manager Larry helped me with my car service as well for a great price. He was very kind prompt and took care of my request within one day.
Great dealership, very helpful people. Took my Evo in for alignment and Tiffany did a great job keeping me up to date. They really take care of their customers!!!!
Fast and friendly staff from the initiation of inquiry via chat. Scheduled an appointment- they were timely, I was seen immediately, and fast closing at the end.
The service department made it easy to get my 15k maintenance done. Dropped my vehicle off, and Larry notified me when it was ready. Great customer service, and would recommend. Simple and easy.
Our salesman was very kind and helped us with whatever we needed. He had very good costumer service. They really wanted to sell the car to us and did whatever (to a certain point of course) they needed to give us a good deal. Now while everyone else was good to us the finance guy, Tommy, had HORRIBLE customer service. We talked down the price as much as we could to him. From the very start he was irritated and had an attitude the whole time all because we knew what they were doing. We know about selling cars so ...
It was a really easy hassle free experience, Gary ask me what I wanted and I more or less worried about what I can get approved for. After approved it’s nice to have a new car
The Don Herring Professionals went out of their way to get me what I want, offer the options for buying that we’re available and held my hand throughout the process...quick, easy, painless.
Everyone went above and beyond for us. Their customer service was great. I would recommend this dealership to all my family and friends. Great job Raul and everyone else involved in us getting our beautiful SUV.
Don Herring Mitsubishi is full of great people, great service, great cars and outstanding experiences. From the time you walk in, you know you are in a low pressure environment with people who want to help accomplish the same goal- getting you into the right car for your family. Last year, we purchased a used Mini- Cooper with Don Herring Mitsubishi in Irving through Gary. The experience was fantastic. We purchased an extended warranty on the car and 2 months after, the water pump went out. Because of the build of the MIni Cooper, the part is not covered by the ...
The work was completed to our satisfaction, Larry the Service Manager always make us feel welcome and appreciated. He puts customer satisfaction at the forefront.
I have not bought a car in 14 years, when I went into the dealership I was kind of hesitant but the sales person Raul Rios Made me feel very comfortable showing me the cars talking to me it was a great experience I highly recommend him as a dealer because he is great at it.
They were quick to get me in and out with friendly, fast service. I appreciate the car wash that comes with their service free of charge. I would recommend these guys in Irving to friends for car buying needs. All these guys are 10 in my book.
Every time I am in there for service or a question, I always recieve excellent service! I always feel like a celebrity. I drive out of my way to continuously have this experience, despite the fact that I have a dealership near me. What's not broken.....
I went in for a check on my vehicle that I purchased at Don Herring and each time I make an appointment I am never disappointed. Tiffany Ambercrombie goes above and beyond when dealing with customers. She is so delightful to talk to and speaks to everyone with the same positive attitude. Which makes me feel really comfortable and appreciated as a customer. It is also nice that they have complimentary snacks, car wash and detail with each service received. I would chose the Irving location every time because they are quick and honest when dealing with your car.
The ateption was Amazing, the sales Man was very nice and Polite, I recomend highly this place, everything was very professionally. And love my new car
I was helped and walk through the process with patience and great understanding! They make you feel like you are home welcome you with a smile and kindess.
The entire car buying process was an hour, tops. Great group of people here. They were very helpful and informative with everything. I would definitely recommend.
The folks at Din Herring have never disappointed ! I have a busy life and I didn’t make an appointment showed up early in the morning and they got me taken care right away anyway.
Service was very helpful, friendly, and very straightforward with what they were selling. Overall, the atmosphere was very comfortable. I would recommend this to anyone.
5 star sales and finance staff. No hassle I would go back tomorrow if I could. Will definitely give them more business in the future.
Raul Rios and Brett Cantrell were wonderful! From the moment we walked in the door, they were extremely helpful and our experience was one we will remember and recommend to everyone. we will come back for our next vehicle. Thanks guys!!
We reveiwed all last service alrepaired all that needed to be replaced on the 90 k. Maintnenance. Got other items worked on at the same time. The customer service was tremendous!! I was given a ride to my house as I don’t live far away. They kept me up to date on throughout the day to keep me up to date. A car was sent to pick me up and we end over the repairs. Love this dealership.
I went into the dealership with a tough situation. Let me give the punchline now: not only were they able to get me financed, but they got me into a better vehicle than I hoped for! It was with a dose of luck. However the staff was very accommodating, very patient and seemed to take a genuine interest in helping me when they could have easily given up. Hats off to this dealership. Positive energy
Car buying is not my favorite thing to do. Jaryd and Sean were professional and friendly. The experience was smooth, they were conscious of my time, and helped me get a car with the features I wanted. Thank you.
They have excellent service and a friendly,knowledgeable staff. The work was completed in a timely manner. They were very helpful in getting me a ride back and forth to the dealership while my car was being serviced.
Tiffany was excellent , I was used to prior service advisors, I was surprised to hear they were no longer there, but even more pleasantly surprised with Tiffany, she is an asset to Don Herring!
They made sure I got the vehicle I desired. I also got a reasonable payment plan. Raul Rios, my Sales man was very respectfu.l a
Brought vehicle in for 1st service. Friendly and courteous staff. Quick and easy service. Will recommend dearlership to everyone I know that needs a vehicle.
I had such a good experience at Don Herring Mitsubishi in Irving. They worked with me and gave me good options. Very friendly environment. I felt comfortable with my purchase thanks to Gary.
Thank you so much for your great service not only did you make sure my car was ready to drive again but guaranteed me of gracious customer satisfaction!
Sean did exactly what he said and then some, and Jerrod brought it home. Need a vehicle? Go there. Iffy credit? Go there. Great service? Yep, go there.
Called them, did app on their site. Picked up car. No hassle at all. The Outlander has a full tank and spotless when I arrived to pick it up
Awesome dealership. Great people to work with! Our salesman Jarrayd was great, very friendly and helpful not pushy at all. Brett was awesome as well. They are friendly and really work with you to get you in the vehicle of your choice.
Showed up at 7:30pm to look at a car. Gary didn’t hestitate to lend me keys to look at vehicle. Made purschase nice and easy. Highly recommend.
Everyone was very friendly and helpful, from the receptionist to the salesmen. From the moment I walked through the door, I had the assurance that I would be leaving with a car. The whole buying process was so smooth and quick. I love these guys."Great price, no gimmicks, good people"
Great atmosphere good services. Friendly and knowledge about what the customer needs. Make my services on time check everything on my car and wash and vacuum good job.
Everyone was very friendly and tried to do what ever they could to meet our needs. The buying process was quick and painless. We will come back for our next car.
Got a great lease deal on an Outlander PHEV. Brett, the Sales Manager, was great to work with. The team was all very courteous and knowledgeable. Would definitely recommend if you’re considering a Mitsubishi.
they proved me wrong, I GOT APPROVED!!! When they say ''SMALE" I did and got me a new ride! IT'S A NEW 2018 RIDE!!!!!
Buying a car at Don Herring was a very easy experience. They were up front, kind and listened to what I needed. They then worked hard to find me the right car for my needs and the financing for my budget. I will definitely be going back.
Hands down most awesome car dealer. I will buy from, and service with, Don Herring Mitsubishi only for the rest of my life! Thank you so much for taking such great care of me and my cars!
Very pleasant, hospitable and extraordinary customer service experience. The relationship built on my visit, I would recommend to all my family and friends. Awesome Experience!!!
Don Herring made the process so easy and less stressful! Great team in Irving to work with. They were respectful, friendly and patient. Well worth the visit!
Had my recalls taken care of. Also had my oil changed. Was great. I was taken care of right away. BJ was very friendly an made sure I was taken care of.
I wasn’t sure if I would even be able to get a car loan due to divorce and credit issues. Not only was I able to get financed but drove out with a brand new vehicle. Service was fast and friendly.
I'm in the process of fixing my credit and had little cash to work with. I just needed one place to give me that opportunity. They were It! They worked in a fast and professional manner. I was able to leave with a vehicle the same day I walked in. Couldn't have hand picked a better group of people to work with. Thank you!
Came in looking to get a used car...left with a 2017! The overall experience was simple and they made us feel welcomed as we got everything processed. As far as representatives go, we went to Jarryd, lol��
Employees are always friendly and offer great service. We drive from NW Fort Worth to bring our vehicles in for service every couple of months because the staff and service provided is always excellent!
Let me feel like family good service in always kept the with was my car I will tell people to go to Jb and have people friendly
This was my first experience with Don Herring Mitsubishi Irving. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Steven Curry, who i didn't believe was his real name. I said I'd like to come on in and check ...
Sales manager went above and beyond getting US into a new vehicle. When other dealerships treated us poorly due to our bad credit.we will continue to do business in the future with this dealership.
Every time I bring my car in they know exactly what's wrong with it. They don't try to hustle me for services I don't need. They give me a list of warranties I have on my car. I been here three times and I have no complaints. Thank you for great service!!!!
Overall experience was amazing. Will recommend dealership to others. Second time buying from dealership,this experience was the best. Staff made car buying a breeze.
I did a trade in for a truck they had on the lot. There was some issues with it and they went out of the way to get it fixed before i ourchased it. I soon had a couple hickups with the truck for some time after and i out about $600 into fixing it and contacted the dealership to see if we could work something out for help with the other stuff needing fixed. As of right now they have the vehicle still getting the issues fixed. They didnt have to do this they could have easily said sorry and ...
Very prompt and courteous from Shawn to Gary to Steven. Asked what I was looking for and Steven went out his way to ensure I received just that. Excellent customer service throughout the showroom. Steven was very patience and understanding with all the questions I had. I will definitely be referring some family and friends.
Stephen was great! Thought he was joking when he said I'm "stephen curry" but his name really was just that. He helped me decided on my new vehicle, and was very helpful with all the questions I had. Wasn't pushy at all, real cool guy. Tommy led us step by step on the financing part, and was very friendly. Would recommend this dealership with level of service and friendliness it offers.
The experience was great. Steven made sure that the I was happy and confident in my selection. I will be recommending to my friends and family.
Leave Us A Review